Terms of Service

Agreement to Terms

By accessing or using the KEEN Footwear online store, including browsing, ordering, or purchasing our men's, women's, and kids' footwear products, you agree to these Terms of Service and all referenced policies. If you do not agree, please discontinue use immediately.

Eligibility

You confirm that you have the legal right to use this website and enter into purchase agreements under applicable laws in the United States. If you act on behalf of another person or entity, you represent you have proper authorization to do so.

Order Process and Acceptance

Submitting an order constitutes an offer to purchase the selected products.
Upon order placement, you will receive an automated confirmation acknowledging receipt of your order; however, final acceptance of your order occurs separately.
KEEN Footwear may refuse or cancel orders for legitimate reasons including, but not limited to, payment authorization issues, suspected fraud, unavailable inventory, or pricing errors, consistent with applicable law.
If an order is impacted by a clear pricing mistake or inventory discrepancy, KEEN Footwear may cancel the order or contact you for resolution.

Payment Terms

You must provide valid payment and billing details for order processing.
Orders will only be processed after payment authorization is successfully completed.
Payments are subject to the terms and security requirements of the chosen payment provider.

Pricing, Taxes, and Shipping Charges

Product prices and availability may change without prior notice. Applicable taxes and shipping fees will be clearly displayed during checkout where required by law. For detailed delivery timelines, charges, and tracking, refer to our Shipping Policy. Delivery times are estimates and not guaranteed unless explicitly stated.

Use of the Website

You agree not to engage in prohibited activities including submitting fraudulent orders, providing false or misleading information, unauthorized system access attempts, distribution of harmful software, infringing intellectual property rights, or harvesting personal data from other users.
KEEN Footwear reserves the right to take lawful action against misuse or abuse of the website.

Product Information

We strive to ensure product details, images, and descriptions are accurate. Variations in color, dimensions, or other attributes may occur due to photography, screen display differences, or manufacturing variances. KEEN Footwear reserves the right to correct errors and update product information at any time.

Returns, Refunds, and Cancellations

Our Return and Refund Policy governs eligibility for returns, exchanges, cancellations, and refunds. Mandatory consumer rights remain fully preserved.

Intellectual Property

All content on the KEEN Footwear website, including text, images, logos, and layouts, is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or use any content commercially without explicit consent from the rights holder.

Third-Party Services

Third-party services may be integrated into our website to facilitate payment processing, analytics, shipping, and other functions. These services operate under their own terms and privacy policies. KEEN Footwear is not responsible for their content or performance.

Website Availability and Maintenance

We aim to provide a dependable website experience but cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or external events may temporarily affect functionality. Features may be modified or suspended as necessary and legally permitted.

Disclaimers and Liability

KEEN Footwear endeavors to provide accurate information and maintain service quality but does not guarantee continuous error-free operation. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from website use or service interruptions. Consumer protections that cannot be waived remain in effect.

Indemnification

You agree to indemnify and hold KEEN Footwear harmless from any claims or costs arising from your unlawful actions, violation of these terms, or infringement of others' rights.

Modifications to Terms

KEEN Footwear may update these Terms of Service periodically to reflect changes in our services, legal requirements, or operational practices. Updated terms will be posted here and will take effect as required by law.